Description

On August the 13th we finally see the re-release of one of the most iconic Jordan 1 colourway in the history of the shoe, the Japan Neutral Grey. The sneaker initially released back in 2001, as part of a Japan-exclusive CO.JP line. Now, after a twenty-year wait, the shoe is available in the UK for the first time. The highly anticipated shoe comes dressed in fresh grey tones throughout, crafted from high-quality leather. Scintillating silver panelling on the toe box and back of the shoe completes this luxurious colourway. The Nike Air branding is present on the tongue, while the wings logo on the ankle is cut out as a nod to the OG design from 2001. This sneaker is an absolute dream for collectors who missed out on the OG shoe in 2001. This classic colourway is sure to catch the eye of everybody looking to upgrade their rotation this summer. A must cop for enthusiasts everywhere.

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Shipping & Delivery

SHIPPING & DELIVERY

Name: Air Jordan 1 Retro High CO Japan Neutral Grey
SKU: 27924-NIKESH-3057
Availability: InStock

Our top priority is making sure the items get delivered to our customers as soon as possible.

DELIVERY TIME

Delivery Time = Processing Time + Shipping Time

The time frame of order delivery is divided into two parts:

Processing time: 1-2 business days
Shipping time : depends on shipping method

+ Free shipping : 15 - 25 business days

+ Standard Shipping : 10-15 business days

+ Express Shipping : 5-7 business days

(Business Days are Monday-Friday; Holidays, Saturday, Sunday are not included)

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

During peak seasons and promotional sales, delivery might take a little longer.

Our orders will be shipped via USPS, FedEx, DHL, 4PX, Local Post… Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.

SHIPPING PRICE

Shipping Price depends on shipping method, Shipping prices are fixed and do not change at any time

Free shipping on all orders
Standard Shipping: $6.99
Express Shipping (FedEX): $15.99

Do you provide tracking information?

You will receive a confirmation email with a tracking link so that you can follow your order, Please allow 3-5 days for the carrier to scan your package into their system

How To Track Order ?

If you want to track your order, please Visit on Track Order for information.

SHIPPING DELAYS

Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. We cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:

Covid-19 Situation
Severe weather conditions
International customs procedures

ITEM NOT RECEIVED :

If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier), but if the issues still persist kindly Email us at support@fashionmarshall.us will try our best to assist you.

IMPORTANT: Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.

Cancel/Modify:

If you have to cancel/modify the order you can do it within 12 hours of placing the order.
Please email us at support@fashionmarshall.us to modify/cancel the order.
If you cancel the order, you will be charged a fee (2.9%+0.3$) of the order value. This is a payment gateway fee, we do not keep this fee

Replace Products

If the item is not as described. This includes wrong color, design, wrong size, wrong style, or poor quality. (Please make sure to have a look at our sizing charts on product pages). Please provide proof that the item received is not as described and our team will resend replacement for you at no additional cost.

Returns:

Return period: within 15 days of receiving your order.
The product is in poor condition (damage, incorrect object, or poor printing quality), or if the packaging has been tampered with or the product has been damaged during delivery. This item is eligible for a full refund or replacement
We do not accept returns for personalized products which are customized by you!
We do not accept returns if you have chosen the wrong size, wrong color, and wrong type
Please email us at support@fashionmarshall.us, choose your issue, and attach a picture of the damaged item within 15 days of receiving your order.

Refunds:

If you don’t receive your product after 45 business days from the day you purchased it (which rarely happens), we will refund you 100% of your money.
Give you a 100% Refund as it’s our fault.
Please email us at support@fashionmarshall.us to request a refund
Refunds will be issued to the original form of payment. Depending on the form of payment, you will receive your refund within 5 – 10 business days.

NOTE:

We typically DO NOT accept refunds or replacements due to customer mistakes such as:

Incorrect selection of sizes, designs, colors, etc.
Failing to preview the design carefully to see if it’s well set (as all of our printing files are automatically generated precisely as same as the preview on our website)

So please review your order carefully before you check out to ensure your order is correct.

Please allow the 20% difference between the advertised images and the actual item you received. Sometimes advertised images may slightly differ from the actual item in terms of color due to the lighting during photo shooting or the monitor’s display.

Need help?

Contact us at support@fashionmarshall.us for questions related to refunds and returns.

EU	US (Men)	US (Women)	CM	INCHES
38	5.5	7	24	9.4
38.5	6	7.5	24	9.4
39	6.5	8	24.5	9.6
40	7	8.5	25	9.8
40.5	7.5	9	25.5	10
41	8	9.5	26	10.2
42	8.5	10	26.5	10.4
42.5	9	10.5	27	10.6
43	9.5	11	27.5	10.8
44	10	11.5	28	11
44.5	10.5	12	28.5	11.2
45	11	12.5	29	11.4
45.5	11.5	13	29.5	11.6
46	12	13.5	30	11.8

EU	US (Men)	US (Women)	INCHES
38	5.5	7	9.4
38.5	6	7.5	9.6
39	6.5	8	9.6
40	7	8.5	9.8
40.5	7.5	9	10
41	8	9.5	10.2
42	8.5	10	10.4
42.5	9	10.5	10.6
43	9.5	11	10.8
44	10	11.5	11
44.5	10.5	12	11.2
45	11	12.5	11.4
45.5	11.5	13	11.6
46	12	13.5	11.8

Air Jordan 1 Retro High CO Japan Neutral Grey

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